In its first year, the new website and student-facing systems saw a 700% uptick in inquiries, with the numbers consistently increasing year-over-year since. Enrollments have also received a boost, with a 14% decline in 2014 to increases of 14% and 16% in 2015 and 2016, respectively.
Could the solution for dealing with Chicago’s gang violence lie at the intersection of social media and data science? That is at the heart of what Dr. Desmond Patton and his team at the Columbia School of Social Work are hoping to discover with SAFE Lab.
Last month a story about airport security dragging a passenger off of a plane went viral—you probably saw the story. As a frequent flyer and Story+Structure’s thought leader on the relationships between customers and companies, this incident has been on my mind a lot since it happened.
Q1, 2017 brought many exciting projects to Story+Structure. As we rapidly close in on the halfway point of 2017, we wanted to catch you up on what we’ve has been up to lately.
Though not complete, and hardly perfect, our main campuses may be leading the charge when it comes to higher education student experience. If so, that represents an interesting challenge for PCE because one thing that hasn’t changed is that when main campus talks about students, they are talking about undergraduates.
In this installment of Outstanding in the Field, Story+Structure Founder and CEO Chokdee Rutirasiri interviews Jeff Monahan, Founder and Creative Director at Proper Villains.
Hello from Houston! I treasure anytime I can write a blog post from my own couch. February found me back out in California. This time I headed down to Palm Springs for a little rest and relaxation and then up to Sacramento.
2017 marks our tenth anniversary doing business; of being a design firm; of defining and growing the definition of design; of advocating for user needs; of helping our clients unlock their creative hearts and meet their goals; of making a difference.
Empathy is the ability to understand and share the feelings of another. Often times designers are guilty of short-circuiting empathy by assuming or drawing conclusions.
Empathy drives connection. People love connection. Connection drives great customer experiences. Customer experiences define your brand.
The SCPS story is common. Large investment of time and resources into an initiative. This leads to early positive results. Then the organization turns its attention elsewhere. Staff turn-over and other factors create a "it's always been this way" myth. Lack of attention and on-going upgrades and adjustments leads to failing systems. Then the process repeats as the organization makes another large investment in new technology.